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Face

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‎03-04-2022 11:56

‎03-04-2022 11:56

My Luxe works well and syncs with my device but the face remains blank at all times. It vibrates to alert me, but I cannot see anything. Please advise.

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‎03-04-2022 12:18

‎03-04-2022 12:18

Hi @maywine  be sure the DND, sleep mode and water lock aren't on. All of those would stop the screen from working.

Stepping in the U.S.A. since September 2013. Android 14

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‎03-04-2022 12:31

In response to Odyssey13

‎03-04-2022 12:31

None of those are on but the face is still blank.
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‎03-04-2022 13:23

In response to maywine

‎03-04-2022 13:23

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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