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Fitbit app not displaying all tiles.

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‎08-21-2023 04:40

‎08-21-2023 04:40

I have tried all of the steps to set up my app and fitbit, but it no longer shows me my steps or miles. This happened yesterday.

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‎08-21-2023 13:10

‎08-21-2023 13:10

@pamsee , A warm welcome to the Community! Thank you for your message. 

Please follow these steps, some of which you have already done, but the order is important:

  • Restart your Luxe.
  • Please on mobile, go to Settings>Bluetooth, and remove all connections that exist with the tracker. (Forget, ignore or unpair device depending on the phone OS version)
  • Turn off Bluetooth and restart your phone. (switch off and on again).
  • When the phone is back on, turn on the Bluetooth again, but DO NOT attempt to connect to the tracker from here.
  • Go on the app. From here, try setting up the tracker as a new device.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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