Fitbit luxe sleep score issue.

[mdrmtz]

I’m been using a luxe for 2 weeks, just 2 of 15 days the device gave a sleep score. Any help with this issue ? 

[ChrisC1969]

Are you going to sleep with it and not doing anything or are you hitting the plus symbol to add sleep. If you hit the plus symbol and tell it your going to sleep then it won’t give you a score. You have to just fall asleep with it on. 

[mdrmtz]

I tap Begin sleep now in the app and or course I’m sleeping wearing the Fitbit.

how so , 2 days give and score and 13 days don’t.

I should be rockets science to wearing it and sleeping with the device on. 

[LZeeW]

Hello @mdrmtz and welcome to the Help forum.  The Begin Sleep Now in the app is for trackers that don't measure heart rate and don't track sleep automatically.  Your Luxe tracks sleep automatically.  You will ALWAYS get sleep patterns if you start/stop sleep in the app.  What should I know about Fitbit sleep stages?