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How do I pair my Luxe to my Mac computer?

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Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-14-2024 07:57 - last edited on ‎04-15-2024 03:24 by Fitbit Moderator

‎04-14-2024 07:57 - last edited on ‎04-15-2024 03:24 by Fitbit Moderator

Luxe seems connected to phone. Computer app says no devices paired. How to fix that?

Moderator Edit: Clarified subject

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‎04-15-2024 03:29 - edited ‎04-15-2024 03:29

In response to Odyssey13

‎04-15-2024 03:29 - edited ‎04-15-2024 03:29

Hi there, @barbiesa. Thanks for stopping by in the Fitbit Community Forums and for the details provided in your post. We're here to help you! 

As @Odyssey13 has mentioned, the Fitbit app for computers has been discontinued and it's now required to have a compatible mobile device to set up and sync your Fitbit device. For more details about the compatibility requirements, click here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎04-14-2024 11:56

‎04-14-2024 11:56

Hi @barbiesa Fitbit removed the ability to set up and sync to the computer. Your phone will do the syncing and you can see the stats on the dashboard via the website, but the website's data isn't as complete as the app on your phone.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎04-15-2024 03:29 - edited ‎04-15-2024 03:29

In response to Odyssey13

‎04-15-2024 03:29 - edited ‎04-15-2024 03:29

Hi there, @barbiesa. Thanks for stopping by in the Fitbit Community Forums and for the details provided in your post. We're here to help you! 

As @Odyssey13 has mentioned, the Fitbit app for computers has been discontinued and it's now required to have a compatible mobile device to set up and sync your Fitbit device. For more details about the compatibility requirements, click here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer