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Luxe battery is draining quickly

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‎11-14-2022 18:41 - last edited on ‎11-15-2022 02:54 by Fitbit Moderator

‎11-14-2022 18:41 - last edited on ‎11-15-2022 02:54 by Fitbit Moderator

My Luxe won’t stay charged.  Any ideas on how to fix it?

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎11-15-2022 06:21

‎11-15-2022 06:21

Hi @Dtholbrooks  check out this article on how to extend the life of your battery - click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎11-21-2022 14:47

‎11-21-2022 14:47

Why does Fitbit work so poorly?

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‎11-21-2022 14:50

In response to Odyssey13

‎11-21-2022 14:50

I did all that  😵‍💫

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‎11-21-2022 15:20

In response to SunsetRunner

‎11-21-2022 15:20

here are the support contacts I've gleaned over the years on the forums.

 

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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