03-28-2022 08:02 - last edited on 03-28-2022 11:33 by MarreFitbit
03-28-2022 08:02 - last edited on 03-28-2022 11:33 by MarreFitbit
I received my fit bit yesterday, it went from 57% to dead within 2 hours, so I assumed it didn’t start on a good charge. Charged it up, was finished by 7p and 9:30a the next day it’s completely dead again.
Any suggestions here?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-28-2022 11:36
03-28-2022 11:36
Hi there, @brittnymichael. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I understand where your concern is coming from.
For instructions on how to extend your Fitbit device's battery, please visit this article.
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-28-2022 11:36
03-28-2022 11:36
Hi there, @brittnymichael. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I understand where your concern is coming from.
For instructions on how to extend your Fitbit device's battery, please visit this article.
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-30-2022 04:39
03-30-2022 04:39
I tried every suggestion and it still lasted max 14 hours. I exchanged to give it one last shot before giving up on Fitbits and the new one is wildly better performing!
03-31-2022 12:39 - edited 08-03-2023 12:10
03-31-2022 12:39 - edited 08-03-2023 12:10
@brittnymichael I appreciate you had followed the tips and recommendations provided above.
At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...