11-05-2022 02:10 - last edited on 11-05-2022 05:50 by MarreFitbit
11-05-2022 02:10 - last edited on 11-05-2022 05:50 by MarreFitbit
Put on to charge on 18 percent didn't charge and won't charge black screen of death my other fitbit charge fine on this cord
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
11-05-2022 05:52 - edited 08-04-2023 04:06
11-05-2022 05:52 - edited 08-04-2023 04:06
Hi there, @Elizakirkby. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Luxe.
As a first approach, I suggest restarting your Luxe. For instructions, see How do I restart my Fitbit device?. Then, please attempt to charge your Fitbit device.
If the issue persists, please see Why isn't my Fitbit device's battery charging?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
11-05-2022 05:52 - edited 08-04-2023 04:06
11-05-2022 05:52 - edited 08-04-2023 04:06
Hi there, @Elizakirkby. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Luxe.
As a first approach, I suggest restarting your Luxe. For instructions, see How do I restart my Fitbit device?. Then, please attempt to charge your Fitbit device.
If the issue persists, please see Why isn't my Fitbit device's battery charging?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...