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Luxe won't keep the correct time zone

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‎09-09-2024 04:06 - last edited on ‎09-09-2024 04:48 by Fitbit Moderator

‎09-09-2024 04:06 - last edited on ‎09-09-2024 04:48 by Fitbit Moderator

Hello

I am in India and I have tried all fixes on earlier similar problems, but the Time Zone on my Fitbit Luxe isn't re setting to GMT+5:30 [India], instead, it is stuck on GMT or GMT Minus - not GMT PLUS. please help!

Moderator Edit: Clarified subject

Best Answer
21 REPLIES 21

‎09-09-2024 09:50 - edited ‎09-09-2024 09:57

In response to MTANM

‎09-09-2024 09:50 - edited ‎09-09-2024 09:57

Hi everyone! 

Thanks for reporting this issue with us, and your efforts while working on this matter. I wanted to let you know that this issue was already escalated and our team got it fixed. If you continue seeing the wrong time, I'd suggest opening the Fitbit app and pulling down on the Today screen to force a sync.

Once again, I appreciate your feedback.

Maria | Community Moderator, Fitbit


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Best Answer

‎09-09-2024 10:34

In response to MarreFitbit

‎09-09-2024 10:34

Thank you so much, yes it's fixed now!

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