10-03-2022 10:10 - last edited on 10-03-2022 10:11 by MarreFitbit
10-03-2022 10:10 - last edited on 10-03-2022 10:11 by MarreFitbit
The monitor on my Luxe worked fine for the first year. Now, it's not tracking my heart rate - so I'm losing time.
I ride a stationary bike with moving arms. So it doesn't track that, but an elliptical machine - close enough. But the last week or so, I'm 8-9 minutes into a 20 minute ride and it's saying 106. I'm panting and working hard!
What's going on?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
10-03-2022 10:14
10-03-2022 10:14
Hi there, @Maryrca. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Luxe. I understand where your concern is coming from.
If you haven't done so yet, please see What factors can affect my heart-rate reading on my Fitbit device?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-03-2022 10:14
10-03-2022 10:14
Hi there, @Maryrca. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Luxe. I understand where your concern is coming from.
If you haven't done so yet, please see What factors can affect my heart-rate reading on my Fitbit device?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-19-2022 09:10
10-19-2022 09:10
So I have reset the device multiple times. And I have disabled 'mobile track'. For a day or so, it worked properly. Now we're back to dropping out suddenly. I could be going at 156 beats/minute and then suddenly, it reads 108. I'm still working every bit as hard.
Something isn't working right and I've tried everything. Any new ideas?
10-24-2022 07:11
10-24-2022 07:11
Same thing here and my luxe is exactly 6 months old.
11-06-2022 16:16
11-06-2022 16:16
It is just not a very good product...the data is all an estimate and all sorts of things will cause it to stop recording.