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Pre-order inquiry about Fitbit Luxe

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‎05-27-2021 09:34 - last edited on ‎06-17-2021 11:51 by Fitbit Moderator

‎05-27-2021 09:34 - last edited on ‎06-17-2021 11:51 by Fitbit Moderator

Hi all, 

 

I've received an email from Fitbit regarding shipping...(hopefully you have an email too! But if not, read on... ) 

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Thank you for being one of the first to order our newest fitness and wellness tracker, Fitbit Luxe. We hope you’re as excited about it as we are!

We wanted to let you know we’re still putting a few finishing touches on the product experience, and we estimate you’ll receive your Luxe within the next few weeks.

We’re working hard to get you your tracker as soon as possible—and we promise it’ll be worth the wait!

The Fitbit team

---- 

 

Maybe ironing out bugs...? They also offered me 50% off a Luxe accessory. I wish they were shipping sooner but hey ho, if they're making things better for us I'd rather wait and be happy with the product 🙂 x

 

Moderator Edit: Clarified subject

Best Answer
122 REPLIES 122

‎06-23-2021 22:35

In response to malone51

‎06-23-2021 22:35

Same happened to me. Most annoying and very  poor service.

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0 Votes

‎06-23-2021 23:38

‎06-23-2021 23:38

I have finally managed to contact Fitbit and they have responded with an indicated shipping date of 9th July for my Luxe.

Best Answer

‎06-24-2021 00:21

In response to Lil71

‎06-24-2021 00:21

I have asked for my money back  via PayPal...waiting to hear next steps...Sent from my Galaxy
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