Being a Fitbit owner, I have experienced many disappointments, but stay with Fitbit because of the interval between battery charges. Following the Fitbit, customer care recommendations for resolving issues, I have found usually are fruitless. If you were having a problem with screen freezing, I would suggest you click on your picture/your profile at the top of the screen then click on the Tracker you were using and then scroll down the screen and synchronize two, three, four, or more times. Then backing out you will probably find that the home screen for your tracker has updated. Screen, freezing problems show up differently on my to cracker. I Charge to And a charge for. Overtime Fitbit has removed features that were helpful to me as a blind user and I have had to learn to work around the missing data that was once on the home screen. We can only hope that the promised update will resolve the many issues that have been brought up in the forum , and that hopefully the forum will never be needed again. I am dictating this on my cell phone and hope you will be able to understand my ramblings. Fitbit developers have chosen not to fix the step Street problem and have not addressed the removal of the edit button, which was removed for Blank users, using Apple‘s voiceover screen, reading software. I recently was asked for feedback and have provided that information in hopes that in some future version 50 might make the Fitbit iOS app friendlier for those who are blind, and unable to see the face of the trackers.
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