help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Female Health tile won't open

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-01-2018 15:59 - last edited on ‎11-02-2018 05:30 by Fitbit Moderator

‎11-01-2018 15:59 - last edited on ‎11-02-2018 05:30 by Fitbit Moderator

Nothing happens when i push the womens health Button in the app. Can’t even change the settings about it. 

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
3 REPLIES 3

‎11-02-2018 05:32

‎11-02-2018 05:32

Welcome on board @Majavos, it's nice to see you here! Thanks for bringing this to my attention. Please try the following:

 

  • Make sure that your Fitbit app is up-to-date (Android version should be on 2.82 as of today)
  • Log out of your Fitbit app
  • Force quit the app
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit app

 

If the issue persists, try uninstalling and reinstalling your Fitbit app. If this doesn't solve the issue, let me know please. 

 

Looking forward to your response! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎11-02-2018 06:40

In response to MarreFitbit

‎11-02-2018 06:40

Thanks for your answer, I have tried everything bit it still won’t work . I
have a iPhone 6
Best Answer

‎11-08-2018 09:28 - edited ‎02-06-2024 06:49

In response to Majavos

‎11-08-2018 09:28 - edited ‎02-06-2024 06:49

Thanks for the update @Majavos! Uninstalling and reinstalling the Fitbit app didn't work either? Also, I'd recommend trying to use a different mobile phone to see if your Female Health is having trouble too. 

Looking forward to your response! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes