04-13-2021 06:32 - edited 08-13-2024 16:10
04-13-2021 06:32 - edited 08-13-2024 16:10
Hi everyone.
Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon. Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
We appreciate your patience and look forward to getting you back on track.
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04-11-2021 18:58
04-11-2021 18:58
Same issue here - the calendar is defaulting to my birthday month and year. It’s really annoying. And even more so to see all the comments of “we’re working on it” going back 3+ weeks.
04-11-2021 19:20
04-11-2021 19:20
Mine is messed up too!!
04-11-2021 19:27
04-11-2021 19:27
I would like to know how to reinstall the menstraul tracker. I deleted it because I was having all the same issues as everyone else- tracking date stuck on my birth year but now I can’t figure out how to reinstall it. Is there anyone who can help ?
04-11-2021 19:34
04-11-2021 19:34
This is happening for me too!!! Even when you hit the edit cycle button nothing happens.
04-11-2021 19:52
04-11-2021 19:52
This moderator reply is NOT an answer, stop voting for it! If you truly want a fix to female health or sleep tracking in the app, rate the app 1 star in Google play and Apple star and write why.
04-11-2021 20:15
04-11-2021 20:15
When will the update be fixed? This is going back to MARCH! I will probably switch to another app since this one is not going to be fixed. Very disappointing.
04-11-2021 20:27
04-11-2021 20:27
Same with me! I was so confused that all my data was gone, then finally noticed the date. But am of course still confused! I was hoping to be able to find an answer here on if anyone has figured out how to make it start up at the current date.
04-11-2021 20:31
04-11-2021 20:31
Hi team, many people, including myself, are still waiting for this issue to be resolved. Can we have an update on it please? Is there ETA? Thanks!
04-11-2021 20:46
04-11-2021 20:46
I just poked around the forums some more, and finally found an answer from a Moderator. Looks like FitBit is aware of the issue and are working on it. So it’ll be back to normal eventually? 🤷🏼:female_sign:
04-11-2021 20:58
04-11-2021 20:58
I doubt this will ever see a fix. Last time I was on a thread for a programming bug/issue with Fitbit, it went unresolved despite many months of posts from frustrated users. I'm switching to the Apple Health app for menstrual cycle tracking (and will obviously be considering switching to an Apple Watch when my current FitBit eventually dies).
04-11-2021 23:09
04-11-2021 23:09
On my Fitbit charge 3, when I open the calendar predictor on the Fitbit app it takes me back to 1998 and never shows me the current date/month/day. There must be a glitch because this has not happened before. Just noticing it the last two days. I use this feature as an important tracker for my health and monthly cycle.
04-11-2021 23:40
04-11-2021 23:40
This has been happening to me for about a week now and can see others have been affected for months. Is there any news on a fix for this bug?
04-12-2021 00:12
04-12-2021 00:12
Is there any update? The issue has been going on for weeks now.
04-12-2021 01:13
04-12-2021 01:13
I have exactly the same too! Back to 1976!!! Making me feel old as I scroll back to current day!
04-12-2021 01:33
04-12-2021 01:33
I’m having the exact same issue and it’s driving me mad. Have you been able to sort it? Thanks
04-12-2021 01:54
04-12-2021 01:54
Okay so sign out and sign in tried. Uninstall and reinstall tried. Obviously phone restart also tried. Doesn’t move anything. anyone got any more ideas ? 😭😭😭
04-12-2021 02:22
04-12-2021 02:22
Mine is a charge 3 and is doing exactly the same. Also problems with screen going very dim so outside I can’t see it.
04-12-2021 03:15
04-12-2021 03:15
04-12-2021 04:05
04-12-2021 04:05
How is this issue STILL ongoing? It defaults back 30 years to my birth week every time I open it, and if you scroll aaaaall the way to the present week thr entire Fitbit app completely freezes. Can’t log a thing. This has been happening for ages, despite restarting everything, checking i’m all updated, uninstalling and re-installing. Thinking of deleting the app and using a better one 😞
04-12-2021 04:19
04-12-2021 04:19
This is affecting me too. Wow! I can’t wait until it is fixed.