04-13-2021 06:32 - edited 08-13-2024 16:10
04-13-2021 06:32 - edited 08-13-2024 16:10
Hi everyone.
Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon. Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
We appreciate your patience and look forward to getting you back on track.
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04-26-2021 09:19
04-26-2021 09:19
Hi - I'm still seeing this issue on 4/26/21. iPhone app is up to date (on a phone using iOS 14.4.2).
04-26-2021 09:27
04-26-2021 09:27
I just got an update yeastsrday and it is still doing the same things. Defaulting my birth year, can’t change the length of flow days, etc. This is kinda sad, especially since I PAY to have the premium version and the software doesn’t even work right.
04-26-2021 10:53
04-26-2021 10:53
Thank you for making a fix! And thank you to the person who reported it! Mine always defaults to my birth year. And that was a really long time ago. 🤭
04-26-2021 12:20
04-26-2021 12:20
This is an unreasonable amount of time to wait for a fix. I am guessing this was a decision by a man who does not realize the importance of this.
04-26-2021 12:35
04-26-2021 12:35
04-26-2021 12:52
04-26-2021 12:52
So frustrating. My Fitbit needs to be replaced, but as a result of this I am not leaning towards an Apple Watch. I always liked the Fitbit because it holds the charge better, but this has been so frustrating that I am done!
04-26-2021 13:16
04-26-2021 13:16
I️ updated the IOS today to 14.5 and the period tracker in the Fitbit App is still not working - it defaults to my birth year still.
04-26-2021 13:20
04-26-2021 13:20
My calendar is starting from 1982.
04-26-2021 13:40
04-26-2021 13:40
I also have the same issue! It’s really frustrating... and kind of weird because I definitely didn’t have a period the year I was born 😅
04-26-2021 13:48
04-26-2021 13:48
Has this been corrected for anyone yet? Mine is worse after the IOS update of the fitbit app.
04-26-2021 13:51
04-26-2021 13:51
I had my Inspired 2 for a while now and it’s starting to load for my day of birth which was in December 1982. Pryor to now it was loading current and accurate information.
04-26-2021 14:04
04-26-2021 14:04
04-26-2021 14:25
04-26-2021 14:25
Still not fixed.
04-26-2021 14:42 - edited 04-26-2021 15:07
04-26-2021 14:42 - edited 04-26-2021 15:07
I have the same problem. My entire period calendar is gone and I have been tracking it for years on the app and now don't have the data I need for my upcoming appointment with my gyn. I wouldn't have updated the app, had I known.
Is there a workaround (maybe on the desktop version) to at least get to past data? I can't find it on the desktop app either, - but maybe there is a trick? Or is there a potential date for the new update. (Just trying to figure out to when to move my gyn appointment).
Thanks!
P.S.: Is there a way of seeing the most recent answers in the chat on top of the chat, rather than seeing the oldest ones and going to page 28 to find the more recent entries? Thanks also for that.
04-26-2021 14:47
04-26-2021 14:47
I know what you mean! I literally just updated and bought the Fitbit sense after the past few years using my Fitbit inspire, and now I’m pissed that it’s not working correctly! So frustrating especially seeing so many posts and knowing Fitbit knows it’s an issue and it’s taking way longer than it should to solve the problem!
04-26-2021 16:28
04-26-2021 16:28
So mine is finally working correctly. I had three features that weren't working (nutrient info, sleeping heart rate and menstrual tracking) and on the nutrient info thread someone said theirs came back when they searched for the fitbit app in the app store, selected it, and hit update. I thought that it updated automatically but apparently not. After I followed those instructions all three of the non functional features appear to be working correctly again. My calendar opens showing today's date and I can go back to see all of my saved data. The fact that nobody from Fitbit posted this when so many people are having issues is unbelievable. Hope this sorts it out for some of you too!
04-26-2021 16:56
04-26-2021 16:56
That’s great! I tried but it’s not showing my app needing an update 😞
04-26-2021 17:23
04-26-2021 17:23
Hi Everyone - sorry to hear that this issue persists. We are still working on this and hope to have a fix soon. Please do keep your app up to date and look to this thread for updates.
Actively managing your weight? Find accountability buddies on the Manage Weight board
04-26-2021 17:36 - last edited on 04-26-2021 19:21 by LiliyaFitbit
04-26-2021 17:36 - last edited on 04-26-2021 19:21 by LiliyaFitbit
I updated my Fitbit app before I made this post, and it’s still showing my
birth year. Glad you got yours to work though. Thanks.--
Moderator edit: personal info removed
04-26-2021 19:24
04-26-2021 19:24
Is there an ETA of when this is going to get fixed? Seems to be an issue that has been happening for a few months now.