Period predictor stuck on view only

[holsumgoodness]

Anyone know how to fix the view only mode on period predictor? I keep accepting the term but nothing happens.

[SarahA42]

I am also having this issue. Thanks for sharing here. Hope they fix it soon! 

[suzzoo]

I'm having the same issue! It didn't save my last period either so thinks I should have one now. It won't let me update the last period for accuracy.

[MisscharlotteR]

Same issue here! Hope they sort it out

[rem810926]

Same here! I just came back to using my Fitbit and have the same problem. Every time I click on it the app crashes. I’ve tried logging out, deleting the app, turning off Bluetooth then restarting app and phone. I’m hoping the next app update will fix it. 

[AMWelsh]

Thanks for letting us know you’ve contacted support. I wonder if everyone here having the same issue with logging their cycle is on Fitbit Premium or not? I wonder if it’s a feature they’ve now lived to Premium only. 

[Monijane]

To be honest that would completely make me so angry. IF they were going to do that we should have received some kind of notification or warning. But also SERIOUSLY! it is sooo annoying that everything has to be a PAID subscription now. like for real!

[ForestBadger37]

I’m having the same problem as well. I was able to edit on 10AUG2025, so not sure what happened to change that. I only just now updated the app to try and fix it and that didn’t do anything. My guess is that it’s a problem on Google’s end rather than the actual software. Glad to know support is aware. 

[jlepage27]

Same - I now get a popup when I try to log details, which asks if I agree to allow the feature to use my data. No matter the answer I click, "I agree" or "no thanks", the popup closes, but nothing changes. I tried restarting the app, syncing my fitbit again, but nothing works. Just keep getting the popup and I am still stuck in "view only" mode. 

[Stevensc]

Same. I’ve lost count of the number of problems I’ve had with the Fitbit app over the last couple of years. It’s made worse by the poor communication from Fitbit and the lack of urgency in resolving issues. I won’t be replacing mine when it eventually stops working. It’s a shame because the watch itself is mostly great.

[Mitu2000]

No matter how many times and how many ways I accept the new menstrual health agreement, the app doesn’t recognize it and keeps me on the screen. I’m unable to log any details or access my past details. 

[KimDoorne]

Same! No matter what I do, is there a solition?

[KimDoorne]

I have the same issue and have spent hours now trying to solve it and find out now it is a general issue! How annoying. Some mass communication to users abour this issue would have been appreciated!

[Mitu2000]

We need one of the FitBit moderators to see this chat, then they’ll get the developers to fix it…

[LFo]

I’m having the same issue. Yesterday was fine. Today I’m getting “view only”. Then I get a permissions for the tracking that I agree to, then the same thing. It’s like it should be fixed once I agree, but nothing is working. 

[MarioSFitbit]

Hi everyone and warm welcome to the new members! 

I appreciate all your messages and feedback regarding this situation. I'm sorry to hear that you are experiencing this issue with the menstrual health feature. 

This is definitely not the experience wanted for our customers, and I understand your feelings about this. 

I wanted to let you know that our team is aware, and looking into closely. 

Stay tuned as I'll be posting here any updates, as soon as I get them. 

[Muhlyssa_A]

see the other threads on this issue.

They are aware at Fitbit and aren't promising any timeline for resolution.

[gmarie19]

Thank god, i was absolutely looosssinggg my mind till reviewing this forum. please FitBit get it together!!

[MarioSFitbit]

Hi everyone and warm welcome to the new members! 

I appreciate all your messages and feedback regarding this situation. I'm sorry to hear that you are experiencing this issue with the menstrual health feature. 

This is definitely not the experience wanted for our customers, and I understand your feelings about this. 

I wanted to let you know that our team is aware, and looking into closely. 

Stay tuned as I'll be posting here any updates, as soon as I get them. 

[pDazzleSquare]

Thank you for looking into it Mario!  Looking forward to hearing about it getting resolved soon and what caused the issue in the first place.  It has been extremely frustrating for a lot of us.  TIA!

[MarioSFitbit]

Hi everyone! 

I would like to inform you that I have merged several discussion threads into this one, so that we can properly organize the community and keep you informed about the topic.

I'll be posting here any updates, as soon as I get them.