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Period predictor stuck on view only

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Anyone know how to fix the view only mode on period predictor? I keep accepting the term but nothing happens.

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122 REPLIES 122

I am having the same issue! I can't find any solutions online and I have tried reinstalling the app, login in and out.......nothing works. My iphone had a software update last week, not sure if this has caused an issue as the app was working fine prior to this. 

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I’m having the exact same issue, not sure what to do

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Thank you!

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Same issue although less accurate for me and even more so when you can’t note pregnancy to stop the app assuming an extremely long menstrual cycle while pregnant 🙄🤪

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I’m here to raise my hand as this month I am unable to track my cycle because of the data usage  approval pop up. I accept it and it just goes back to the home page. It’s just in this look. When will this be fixed? 

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Hi mine is doing the very same thing. It’s logged my last period on the wrong dates and won’t let me edit it. I’m stuck in this loop to where I can only ‘view only’ and then when I try Log it takes me to another page to agree to terms and sends me back. 

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This is what mine is doing. The new update has thrown everything off. I’ve used Fitbit for 6 years now because it’s easy and convent but this new update has made it very complicated to use. 

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Same problem- any fixes? 

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Same here! My menstrual cycle tracker is stuck in view only mode. I was able to edit this a couple of days ago, but now I can’t. Also keeps reverting to a page asking to use my data for tracking and predictions. Whether I click “agree” or “no thanks,” nothing happens and I’m promoted to answer the question all over again. So frustrating as this is my main way to track my periods. Let's hope they find a solution. ASAP. 

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Same!! Waiting for solution so annoying 

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This is happening to me as well. Seems like a bug that they need to fix since so many people are having this issue 

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My Sense 2 is not letting me log menstrual health data. Every time I try it pops up with the agreement to allow it to track my cycle data and make predictions. Whether I agree or disagree if force closes the menstrual health data. I have made sure the app is up-to-date. I have reset the watch. I’ve tried logging out and logging back in

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I am having the same issue. It’s so frustrating! I was worried I was the only one until I found this thread. 

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I have the exact same problem. Hoping this gets resolved quickly 

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Same issue 😞 came here in hopes someone figured it out 

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Same problem here. And with perimenopause i need to be able to edit this (as it thinks I’m on day 2 after pushing it since Thursday last week, but as usual it hasn’t shown up yet). Talk about frustration.  Don’t we have enough stress being a woman as it is?

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All I keep getting is the agreement and then I click I agree and it kicks me out completely. My app is up to date 

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Same 

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Having the same issue. Updated the app but it hasn’t resolved. 

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Hello,

I have been trying to update my cycle in the app but I keep getting the message to allow the app to track it. I obviously have hit agree every time but it’s not seeming to stick. 
I have tried multiple times, have tried signing in and out, deleting and redownloading the app but nothing seems to help. I even tried the “no thanks” option as a test, but I always get the same message. 
any suggestions?

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