Bluetooth on my one

[Harv.84]

So my one will not sync I have tried everything in forums, hooked up to my computer.

[SteveH]

Was one of the things you tried a restart of your fitbit using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

[Harv.84]

That never worked. I have tried several things to get it working. I purchased from weight watchers and well cannot return the unit kind of pointless having if I cannot sync to my phone. 

[SteveH]

ok. Rather than me guessing what else you have tried can I just point you at this help file:

http://help.fitbit.com/articles/en_US/Help_article/1866

And if that doesn't help then it might be best to contact customer support:

contact.fitbit.com