04-30-2017 13:35
04-30-2017 13:35
So my one will not sync I have tried everything in forums, hooked up to my computer.
05-01-2017 00:24
05-01-2017 00:24
Was one of the things you tried a restart of your fitbit using this procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.
05-02-2017 05:50
05-02-2017 05:50
That never worked. I have tried several things to get it working. I purchased from weight watchers and well cannot return the unit kind of pointless having if I cannot sync to my phone.
05-02-2017 05:53
05-02-2017 05:53
ok. Rather than me guessing what else you have tried can I just point you at this help file:
http://help.fitbit.com/articles/en_US/Help_article/1866
And if that doesn't help then it might be best to contact customer support: