help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calories Burned Incorrect

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-13-2016 17:31

‎08-13-2016 17:31

It looks like my calories burned calculations are off. I have been walking on my treadmill lately. One day, I had 11,000 steps and 2200 calories burned. Another day 7,000 steps with 2000 calories burned. Today I have 14,000 miles with only 1900. How can I have more steps doing the same thing, with more intensity and duration and it burn less calories than when I had only 7,000 steps?
Best Answer
0 Votes
3 REPLIES 3

‎08-13-2016 17:31

‎08-13-2016 17:31

Oops...14,000 steps
Best Answer
0 Votes

‎08-13-2016 17:33

In response to Nicole527

‎08-13-2016 17:33

Resink your fitbit and see what happens. Sometimes I get misinformation and a "reboot" seems to work.

Best Answer
0 Votes

‎09-06-2016 15:26

In response to Nicole527

‎09-06-2016 15:26

@Nicole527 Welcome to the Fitbit Community! Try performing a restart on your One (check @Odyssey13's post) just as @PDG suggested. Also, try to manually log the treadmill activity to get more accurate information. You can even input the calories manually!

treadmillcalories.png

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer