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Doesn't sync automatically on macOS Catalina

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‎11-09-2019 19:11 - edited ‎11-09-2019 19:22

‎11-09-2019 19:11 - edited ‎11-09-2019 19:22

When my Mac mini wakes up from sleeping, the Fitbit Connect icon gets an exclamation mark on it and don't sync automatically.

I can get them sync manually by clicking Sync Now link on the Fitbit Connect icon after turning off and on bluetooth of my Mac.

 

Does anyone know how to sync automatically on macOS Catalina?

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‎11-13-2019 01:27 - edited ‎11-14-2019 05:21

‎11-13-2019 01:27 - edited ‎11-14-2019 05:21

Is it on the supported Devices list?

 

If not than thats why. I'm sure it will get added at some point

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎11-14-2019 05:04 - edited ‎11-15-2019 14:28

‎11-14-2019 05:04 - edited ‎11-15-2019 14:28

@ajapaneseuser   There is a thread in the fitbit.com Dashboard forum about this issue.  The workaround is similar what you are doing.  Here is a link to that thread.

 

@WendyB The Mac Mini is neither a smartphone nor a tablet.  it is a desktop computer.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎11-14-2019 15:31

In response to LZeeW

‎11-14-2019 15:31

Thank you. I will follow the thread.

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