FitBit not syncing

[LadySelkirk]

I have tried all the recommendations to get my Fitbit to sync and nothing works.  Doesn't work on the computer or my Android,   One interesting note:  it won't pair with Bluetooth.  The messages says, "pairing rejected by One."

Does anyone have any other solutions since everything on the FitBit website doesn't work?

[PureEvil]

Hello @LadySelkirk,

Welcome to the community!

Try turning off your phone and then syncing with the computer or vice versa.  Let us know how it works.

I hope this helps.

[chief1101]

I am having the same issue. I have tried everything also. It shows my last sync date as December 23.

[LadySelkirk]

Thanks for the feedback. Has support not helped you?
Sent from Mail for Windows 10

[LadySelkirk]

Yes, powering off phone worked. However, now I get the message on Bluetooth, “No nearby Bluetooth devices found.”
Still can’t pair with Bluetooth.

Sent from Mail for Windows 10

[chief1101]

I havent contacted support but I have been reading the comments on the site and it appears alot of people are having the same problem.

[PTHS]

Me tòo. Nothing seems yo work. Says my last sync was on Sunday Jan 1 but, data shown is for 12-30. 

[PTHS]

Me tòo. Nothing seems to work. Says my last sync was on Sunday Jan 1 but, data shown is for 12-30. 

[PTHS]

Mine is now working. I did a forced shutdown/restart of my tracker.