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Fitbit Counting Time Down After Showing Time

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‎06-25-2018 10:18 - last edited on ‎07-22-2018 09:31 by Moderator Alum

‎06-25-2018 10:18 - last edited on ‎07-22-2018 09:31 by Moderator Alum

After showing the time my Fitbit one is counting down (now it's 4:04:07.8).  What causes this?  Does it affect the steps count?  Thanks.

 

Moderator Edit: Updated Subject for Clarity

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2 REPLIES 2

‎06-25-2018 12:19

‎06-25-2018 12:19

You probably activated a timer. Hold in the button until it stops

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎07-22-2018 09:34

In response to WendyB

‎07-22-2018 09:34

@wendywitt Welcome to the Fitbit family! Thanks for reporting the situation you are experiencing with your One's time counting down.

 

Are you still experiencing the same? Have you tried @WendyB's suggestion about checking if there is a timer on? 

 

You could also try performing a restart on your One. That should also help you out if the issue is not the timer being activated.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

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