Fitbit One Not Updating Badges

[gacdk]

Why not updating badges?  Anyone else with this problem?

[Rich_Laue]

Which badges are you referring to @gacdk .In general most badges are updated after a sync to the users Fitbit account .The update omg is done in the cloud, not the tracker .

My question, does the data on Fitbit.com look correct. Has your fitbitFOne synced? 

[gacdk]

Yes, have synced and data is 5,050 miles.  Badge should have changed from Nile to Africa and has not.
gacdk

[Rich_Laue]

Since we don't have access to your account you might need to contact.support.com 

The only thing I can think of that might affect this would possibly manually adding steos. 

[SantiR]

@gacdk Welcome to the Fitbit Community! Thanks for posting your inquiry regarding the lifetime distance badges.

Can you please check on your online dashboard's profile; under "About Me" the "My Badges" section? Right there, the Africa badge should show for you. It should show something like this:

@Rich_Laue Thanks for your great help on this thread!

Try that out and let me know how it goes!