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Fitbit One Not Working While Unplugged from Charging Cable

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‎09-06-2018 20:25 - last edited on ‎09-09-2018 08:13 by Moderator Alum

‎09-06-2018 20:25 - last edited on ‎09-09-2018 08:13 by Moderator Alum

Hello all, my one is all of the sudden having issues. It is fully charged, and when I go through the reset process I can get it to respond while it is in the charger. When I pull it from the charger I cant get it to respond, light up, sync, etc... are there other alternatives to reset this thing?

 

Moderator Edit: Updated Subject for Clarity

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182 REPLIES 182

‎01-07-2022 15:45

In response to MachoManRndySvg

‎01-07-2022 15:45

@MachoManRndySvg 

If you haven't already, I highly recommend that you go for the battery replacement.  It brought mine back to life and I am consistently getting 2 1/2 weeks between charges.  Good luck!

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0 Votes

‎01-08-2022 06:34

In response to penny26

‎01-08-2022 06:34

Thanks for this info!Where did you find the battery replacement?


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0 Votes

‎01-10-2022 18:45

In response to Ennabird

‎01-10-2022 18:45

Hello @Ennabird,

 

I had posted a walkthrough for replacing the battery.  You can find it here.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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