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Fitbit One battery draining

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‎07-12-2017 05:07 - last edited on ‎07-13-2017 04:44 by Fitbit Moderator

‎07-12-2017 05:07 - last edited on ‎07-13-2017 04:44 by Fitbit Moderator

Could you please help me I have a Fitbit One 16 months old and the battery only last 6 hours.

 

 

Moderator edit: updated subject for clarity

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‎07-12-2017 12:50

‎07-12-2017 12:50

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

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Community Council Member

Wendy | CA | Moto G6 Android

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