Fitbit One not syncing properly

[SunsetRunner]

I'm having trouble syncing my Fitbit One for long. I follow all the steps suggested and it sometimes works for a while to then again give me problems.

My question is, is there one other device from the Fitbit family that would NOT give such hard time???

Thank you very much.

Moderator Edit: Updated Subject for Clarity

[WendyB]

Do you have the dongle plugged in?

If you do move it to a different USB port and see if it helps

[SunsetRunner]

Thank you for your reply. Yes, I've tried that and keeps telling me:

An error occurred while syncing!
An unknown error has occurred!

[SantiR · Accepted solution]

@SunsetRunner Welcome to the Fitbit forums! What steps have you tried?

I recommend trying the following syncing troubleshooting steps in the order posted there:

• iOS
• Computer

@WendyB Thanks for your awesome help!

Try that out and let me know how it goes! 

[SunsetRunner]

Thank you so very much for your input. Highly appreciated. I uninstalled the app in my iphone, installed it again and registered the Fitbit One as if it were new. Suddenly it started working... I'll keep these instructions for next time.

[SantiR]

@SunsetRunner You are very welcome! I'm glad to hear that you are back on track now! Hopefully, this will help other users as well.

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with, check this friends thread to add some! 

See you around!