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Fitbit exercise not syncing

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‎04-06-2016 14:08

‎04-06-2016 14:08

Why is my exercise not syncing
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‎04-06-2016 15:14 - edited ‎04-06-2016 15:14

‎04-06-2016 15:14 - edited ‎04-06-2016 15:14

Are you pushing down on the button to go into Exercise mode?

 

Might want to read the Manual

http://help.fitbit.com/?p=one

 

Welcome to the forums!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-11-2016 12:22

‎04-11-2016 12:22

Welcome to our Community @ninasafdie! Thanks for stopping by! Cat WinkI noticed @WendyB provided you with the manual which will be really helpful for you. I'd like to add that as she mentioned, you need to make sure you're pushing the button to track your exercise and also make sure your tracker is syncing correctly. You can follow the steps provided in this post. 

 

Hope this helps, let me know how it goes! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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