03-17-2017 07:39
03-17-2017 07:39
My fitbit is fully charged but does not show or record any data.
03-17-2017 09:39
03-17-2017 09:39
I am having the exact same thing. Sometimes it shows the fitbit number and that it's fully charged. Sometimes it shows the empty space as if the battery is empty. And sometimes it is totally dark black with no lighted data at all. I am more than frustrated!
03-17-2017 09:40
03-17-2017 09:40
I am having the exact same thing. Sometimes it shows the fitbit number and that it's fully charged. Sometimes it shows the empty space as if the battery is empty. And sometimes it is totally dark black with no lighted data at all. I am more than frustrated!
03-18-2017 15:37
03-18-2017 15:37
Yup
I think that a similar same thing is occurring with my Fitbit one Here's the scenario:
It's fully charged
I go for a jog
and I randomly checks steps, miles etc, but the following has happened 3 times this week:
I press the display button and it does not show lights
so I press a few time more and eventually the lights shine again........here's the kicker
the device loses several minutes ( I check against other clocks)
and I have lost steps.
How can this be fixed?
wjmd.....have you tried pushing the button a few times?
03-18-2017 21:04
03-18-2017 21:04
03-20-2017 11:27
03-20-2017 11:27
Can you still see steps on app? Contact customer service. In a few steps they will help you or replace it if it's still under warranty. I was happy with their customer service on this matter!