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Fitbit one did track my steps

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‎02-03-2016 17:28

‎02-03-2016 17:28

Hi. This morning I walked for over 2 hours and my Fitbit only tracked 951 steps. It has continued to track the remainder of the day. But I am missing a big amount of steps from this morning. My Bluetooth setting is on, I am fully charged and have made sure I am synced. Hoping someone has experienced this. Thanks
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‎02-04-2016 09:11

‎02-04-2016 09:11

@Luvmy10r Welcome to the Fitbit Community! If your tracker is not tracking the right data I will recommend to perform a restart. Also, if you are doing an specific activity; manually logging the activity is a great way to get accurate information too. 

 

Other ways to make your tracker more accurate will be to adjust your stride length and change the dominant hand setting (check last sections of that article).

 

Hope this helps. Let me know how it goes! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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