Hello, I have the same problem bought fitbit one and it does not turn on, that is with charging it turns on as soon as you disconnect from the charging device, it stops responding, rebooted the device several times,
help solve the problem
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Sounds defective to me. I would take it back and exchange it where ever you got it.
If here contact support. Use help link at top of forum
Wendy | CA | Moto G6 Android
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Hello!
On ebay I bought Fitbit One for $ 350,
After unpacking, we found that it did not turn on, put it on charge, it turned on and the inscription Fitbit 6.64 and the charge indicator came out, but as soon as you disconnect the device from the charge, it stops responding.
we rebooted the device many times but to no avail.
How to be in such a situation and how to make a return or exchange of this device.
I am contacting you from Kazakhstan, the city of Almaty.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
You need to contact the seller on Ebay its the only way
EBay is not an authorized dealer
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Also why on earth would you pay 350$$$$
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum