HELP

[helenwifey]

I've just received my fitbit one off eBay it's working and all set up BUT my steps say I've done 40 steps 1 floor etc but my calories say I've burnt 1309 what's going on ???

[kawaiiko]

Congrats on your fitbit one! 

The calorie burn is what you burn naturally, not based on activity/movement.  

It is calculated based on your weight and height.  

Hope this helps! 

[John917]

It's calculating the calories burned since midnight regardless of when you set it up. As @kawaiiko said, the calculation is based on your age, weight and height. It will re-set at midnight.

[TandemWalker]

Hi there @helenwifey. Just to add a little to @John917's and @kawaiiko's excellent posts, here's a link to the help document pertinent to your question: 

http://help.fitbit.com/articles/en_US/Help_article/How-does-Fitbit-know-how-many-calories-I-ve-burne...

Cheers! 

             TW             

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