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Help with my battery

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‎01-25-2016 20:47

‎01-25-2016 20:47

So my fitbit app says that my device is at medium battery but I charged it last night and when I plug it in it says its fully charged. Please help if you can (and yes I have synced my device over and over no change)
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‎01-26-2016 00:54

‎01-26-2016 00:54

Hi, @Businesspig , I have noticed that some data syncs through and is populated across Fitbit's servers more quickly than other data.  It can sometimes take a little while for the battery status to be updated.  It probably will be the next time you sync.  In the meanwhile there is no need to worry.  Your Fitbit itself has the most update battey information, and if it is showing full charge, then it is fully charged.

 

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Sense, Charge 5, Inspire 2; iOS and Android

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