Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have fitbit one and the time is wrong.

Replies are disabled for this topic. Start a new one or visit our Help Center.

Since the time changed, mu fitbit not only an hour off, it's also another 12 hours off.  It rolls over everyday at 1:00 p.m.

Best Answer
0 Votes
7 REPLIES 7

@mmcroy, I moved this post to the Fitbit One Help Forum, since it is specific to that tracker. It will get more response here.

Best Answer

Have you  check under settings to see what Zone is selected?

 

Sometimes it helps to change the zone. Let it sync then chanage it back and let it sync again.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

I have the same problem. Not just with daylight savings time,but also when I travel.  my date/time is way off.

Best Answer
0 Votes

Hey, @mmcroy@SophiaA! Thanks for joining in. Heart Like our good friend suggested, @WendyB confirm what time zone have you select on your settings, also changing it to any other different one, syncing and then select the correct one and syncing again, does the trick most of the times. 

 

Please provide us more details so we can help.

 

@USAF-Larry@WendyB, thanks for your help and Merry Christmas! Heart

Solange | Community Moderator, Fitbit

Best Answer
0 Votes

 Where are the settings?  I don't know where to find the settings on my Fitbit One. My computer is correct.

Best Answer
0 Votes

 

Where are the setting for the time zone change on the fitbit one?  My computer and phone have the correct time, but my fit bit is off by two hours.

Best Answer
0 Votes

Hey, @TammyPethan! It is nice to see you around. Your settings are located at the upper right corner where there is a gear icon, it will display a list of things including "settings". After you select it, you will see more options including "personal information", and there you will see the timezone option. See images below. 

 

dashsettings.pngpersonalinfo.png

 

Let me  know how it goes! Man Wink

Solange | Community Moderator, Fitbit

Best Answer
0 Votes