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Set Time

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time is wrong will not reset

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The time should reset whenever you sync. Is your One syncing ok?

 

The other thing to check is that your timezone is set correctly in your profile settings at https://www.fitbit.com/settings/profile

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no it does not sync any more.  I called the fitbit help desk and found out my Micorosoft 7 is no longer compatiable.  I was told to set up on my Iphone but evidently my I phone 6 is not good enough either.  Am about to give up on fitbit and go to Polar that is reported to be more reliable anyway

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You got some strange advice - both Win 7 and the iPhone 6 are supported.

 

If you're prepared to give it another go then I would try restarting your One using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries as it doesn't always work. Hopefully this will get it syncing again.

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