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Uploading data to PC

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‎10-01-2017 02:00

‎10-01-2017 02:00

How do I update my data to my PC? The icon on the tool bar has gone and I cannot see how to upload the data from the Fitbit website.

 

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‎10-04-2017 07:42

‎10-04-2017 07:42

@Confused98 Welcome to the Fitbit family! Try downloading Fitbit Connect once again. If its already downloaded tell it to replace it. The icon should appear once again after doing that. 

 

If you are using Windows 10, try downloading the Fitbit app from the Windows Store. Then, if you keep having trouble syncing, try any of this steps:

 

 

Hope this helps. Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

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1 REPLY 1

‎10-04-2017 07:42

‎10-04-2017 07:42

@Confused98 Welcome to the Fitbit family! Try downloading Fitbit Connect once again. If its already downloaded tell it to replace it. The icon should appear once again after doing that. 

 

If you are using Windows 10, try downloading the Fitbit app from the Windows Store. Then, if you keep having trouble syncing, try any of this steps:

 

 

Hope this helps. Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer