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Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Confused98 Welcome to the Fitbit family! Try downloading Fitbit Connect once again. If its already downloaded tell it to replace it. The icon should appear once again after doing that.
If you are using Windows 10, try downloading the Fitbit app from the Windows Store. Then, if you keep having trouble syncing, try any of this steps:
Hope this helps. Let me know how it goes! 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Confused98 Welcome to the Fitbit family! Try downloading Fitbit Connect once again. If its already downloaded tell it to replace it. The icon should appear once again after doing that.
If you are using Windows 10, try downloading the Fitbit app from the Windows Store. Then, if you keep having trouble syncing, try any of this steps:
Hope this helps. Let me know how it goes!
Best Answer