06-03-2017 05:55 - edited 06-16-2017 06:59
06-03-2017 05:55 - edited 06-16-2017 06:59
I checked my dashboard on my computer last night before going to bed and I was very close to hitting my calorie burn for the day -my fitbit was synced and computer dashboard showed at about 95% for calorie burn (at 2100 of 2200). I know we can burn calories while we sleep so I was hopping I would hit the goal by morning. When I got up today and looked at yesterdays dashboard on computer it dropped yesterdays calorie burn to 67% (only 1400). Why did I loose calories burned? Any ideas?
UPDATE 6/16/17: Calories burned reset daily from June 1 till June 13th then corrected itself. I don't know what resolved it.
06-03-2017 07:34
06-03-2017 07:34
Yes, mine has been re setting my calories to 1160 every day since Monday.
Doesn't matter how many steps, or calories at the end of the day. Next day re sets to 1160
06-05-2017 08:08
06-05-2017 08:08
Mine is now resetting to about 1400 everyday as well, it started last Thursday for me. 😞
06-07-2017 10:42
06-07-2017 10:42
Mine did this too! Very frustrated, as my calorie burn had been 2,650. Woke up this morning and it had jumped all the way down to 1,938.
06-07-2017 12:52
06-07-2017 12:52
the same for me. it startet in june 1st
06-08-2017 08:27
06-08-2017 08:27
Yes! Same here. Mine keeps going down to 1500...EVERY day. This is highly irritating. I've rebooted it, charged it, it doesn't matter.
06-09-2017 11:13
06-09-2017 11:13
I'm having this exact same issue.
06-10-2017 11:04
06-10-2017 11:04
Mine is doing this too and has all week, but when I look at the detailed graph the higher number is there--it just does not appear on dashboard and does not transfer over to fitday. I do not have this problem with my Charge 2.
06-10-2017 11:08
06-10-2017 11:08
Also, I have restarted the one several times, logged in and out of app; re-paired the one with my phone, restarted my phone several times, synced through the computer, re-installed the app. Nothing works.
06-15-2017 05:32
06-15-2017 05:32
The problem seems to be the sync with MyFitnessPal. I decoupled it and everything is o.k.
06-16-2017 06:56
06-16-2017 06:56
I haven't touched anything and it seems to have corrected it self. From June 1st till June 13th it reset daily...but now its not.
06-16-2017 07:56
06-16-2017 07:56
Mine seems to have corrected itself since the 14th too