missing dashboard

[Marsha11]

Today, the dashboard for FitBit stopped working on my DELL laptop.  It works on my ipad but I prefer the look, fell and info on the laptop.  Anyone else having problems?.  I use a FitBit ONE.  Is this occuring with other FitBit models?

[WendyB · Accepted solution]

I am not having a problem. I would clear your cache and see if it helps

http://www.wikihow.com/Clear-Your-Browser%27s-Cache

If not contact support

http://help.fitbit.com/?cu=1

[Marsha11]

Thanks WendyB, I tried clearing my cache and that did not work.  The screen is just  greyed out.  I will contact FitBit support.  Thanks.