help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

won't let me log exercise.

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2017 09:54

‎10-01-2017 09:54

My fitbit one will not let me log exercise. Anyone have any ideas about that? 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-03-2017 14:38

In response to LynneeM

‎10-03-2017 14:38

mine is working again also

View best answer in original post

Best Answer
0 Votes
6 REPLIES 6

‎10-01-2017 10:17

‎10-01-2017 10:17

I'm having the same problem.  Very annoying!!! 

Best Answer

‎10-01-2017 10:45

In response to DPtrack

‎10-01-2017 10:45

Please watch this thread it is a known issue

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Can-not-manually-add-an-activity-on-Fitbit-com-...

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎10-01-2017 11:07

In response to WendyB

‎10-01-2017 11:07

Sorry, I'm having this problem on the app. Usually very easy to do. 

Best Answer
0 Votes

‎10-01-2017 11:49

In response to WendyB

‎10-01-2017 11:49

Thanks. Hope they resolve it soon.

Sent from my iPhone
Best Answer
0 Votes

‎10-02-2017 20:15

In response to Rose04

‎10-02-2017 20:15

It's fixed now! Able to log activities from the app. Thanks IT people!! 

Best Answer

‎10-03-2017 14:38

In response to LynneeM

‎10-03-2017 14:38

mine is working again also

Best Answer
0 Votes