help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

11k steps when i woke up

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-11-2019 10:48 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-11-2019 10:48 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

I woke up and my fitbit said I had 11k steps and did not count my sleep properly,  it stopped registering at around6am. Im not a sleep walker and I was definitely still asleep.  help!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-11-2019 11:14

‎06-11-2019 11:14

Mine is ghe same it registered 7000 steps before I had woken up. Then  It had registered £20,000 by lunch and I have mostly been sat at a desk all day. When syncing with my iPhone the steps keep on being counted though I haven’t moved. I have restarted my fitbit 3 times  and updated the app  to no avail.

not sure what is going on

Best Answer
0 Votes