05-12-2020
12:02
- last edited on
09-17-2020
09:35
by
MatthewFitbit
05-12-2020
12:02
- last edited on
09-17-2020
09:35
by
MatthewFitbit
So I have searched this issue and it keeps saying go to settings icon( I don’t have that on my app) advanced settings( I can find that when I click on my profile) but no clock option to change to 24 hour only option to change the clock face and no option there either
05-12-2020 12:09
05-12-2020 12:09
Have you tried going into your phone, going thru settings and possibly changing to another clock face that might set your clock back to the standard pair of 12-hour cycles? I honestly never encountered this issue but have had display issues and when I switched to one clock face and came back to my original one, it seemed to correct the issue.
05-12-2020 12:11
05-12-2020 12:11
Note this must be done from the fitbit.com dashboard; i.e. in a web browser.
05-12-2020 12:36
05-12-2020 12:36
Yes. Thank you. I checked youtube. the instructions aren't very clear. the dashboard is on my phone. it should explain it needs to be on a computer/laptop. Not everyone has one these days with tablets and I went online on my phone and still didn't have it. But sorted now.