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250 Steps Per Hour Gauge Inaccurate

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‎07-19-2019 18:30 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-19-2019 18:30 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

Since the new look / new release, the 14 hour gauge to monitor the logging of 250+ steps per hour is not working properly. It may or may not log the dash that should have been earned. 

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‎07-22-2019 10:34 - last edited on ‎03-21-2025 09:01 by Fitbit Moderator

‎07-22-2019 10:34 - last edited on ‎03-21-2025 09:01 by Fitbit Moderator

@Ripcord785, welcome! It's nice to have you on board! Sorry for the delay in my reply.

Let me help you with your reminders to move completed hours. Try logging out from the app, restart your phone and log back in. Also restart your tracker by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-22-2019 10:41

‎07-22-2019 10:41

I find that if I look at screen in dashboard it says 0 Hrs until I go back to main dashboard screen and click Per Hour screen again. It always works the second time! Not ideal but has worked for me on Android app over a year now... 

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