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Active Challenge Limit Reached

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‎05-27-2021 15:47 - last edited on ‎05-28-2021 04:02 by Fitbit Moderator

‎05-27-2021 15:47 - last edited on ‎05-28-2021 04:02 by Fitbit Moderator

I can not start any challenges. Trails daily goal, etc. i can only get invited to the challenges. I’m not at the 10 mark limit. I do not know what is wrong with the challenge features. When i go into the section in the app and want to start a challenge, it said ACTIVE CHALLENGE LIMIT REACHED. This feature is Not a paid premium. Anyone else having this same problem??? 

 

 

 

Moderator edit: format

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‎05-28-2021 04:05

‎05-28-2021 04:05

Hello @Tamayo. It's nice to see you around. 

 

I'm very sorry for the inconvenience and thank you for the detailed information and for taking the time to report this matter. At this time, I'd like to let you know that my team is aware of it and they are working to identify a resolution as quickly as possible. Your patience is very appreciated. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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