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Activity log dissappeared

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‎01-22-2020 12:52 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

‎01-22-2020 12:52 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

I went and did sport this evening, my fitbit recognized it as aerobics which is fine that was for about an hour and a half i even checked my app afterwards. Then i did some more sport and it calculated again from about 7. My problem is that when i went on to my app the first log is gone it disappeared it now says i was only active from about 7pm

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‎01-23-2020 08:38

‎01-23-2020 08:38

@Angies91 Welcome! It's nice to have you on board!

 

Let me help you with your missing activity. Has this ever happened before? Do you have any third party app linked to your account? Have you tried syncing your tracker again? Still if it is missing try restarting your tracker and manually log your activity to have a record on your account.

 

Let me know how it goes.

Alvaro | Community Moderator

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