help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Adds step numbers when sitting .

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-21-2020 14:35 - last edited on ‎09-17-2020 12:06 by Fitbit Moderator

‎04-21-2020 14:35 - last edited on ‎09-17-2020 12:06 by Fitbit Moderator

I have had several Fitbits the charge 3 doesn’t count steps right and also the sleep time also off . I have a charge 2 the second one screen went on first one . I bought a charge 3 did not care for it gave to my husband his first so we compared it I thought it was off so the other day we watched it count more steps when sitting what’s up with this model.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-22-2020 04:08

‎04-22-2020 04:08

Yep I have this too, but when I’m sitting in the bus and even when I’m sleeping. I think it has something to do with sensitivity 

 

my my name is a mockery of the alphabet 

Best Answer
0 Votes