08-14-2017
12:02
- last edited on
09-09-2020
09:26
by
MatthewFitbit
08-14-2017
12:02
- last edited on
09-09-2020
09:26
by
MatthewFitbit
When I try to turn in all day sync it tells me I need to pair my tracker wven though it's already paired and when I click set up it just say looking and loses connection with tracker. I then have to force close app and turn off all day sync before it phone can connect with the tracker.
Awesome! I have been having the same problems and I tried your “forget device” suggestion and it’s working again!!
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Best AnswerThank you. Wasted so much time trying to pair the Fitbit and phone with restarting but wouldn't work but simply telling Bluetooth to forget this device and pairing again worked immediately.
Best AnswerThanks Mesirm for posting, this finally worked for me.
Been trying to fix it for 10 days after getting new iphone 7.
Followed all the tips in different forums, but none worked.
Phone would sync data each time I opened the app, but notifications and all day sync not working.
Made sure old phone was not attached and tried every tip.
When turning on in settings menu, would get failed to pair error message.
Even went to extent of deleting fitbit from my account, deleting the app, re-starting the fitbit and re-installing everything from scratch without success.
Your method fixed it in seconds.
Best AnswerThanks Mesirm I just wish I’d seen your post a couple of days ago as I’ve been fruitlessly following the force quit, reinstall, restart etc with no success at all. Tried your solution and instant success - thank you for sharing- John
Best AnswerWell, all I can say is.....THANK YOU! I have worried with this problem for days and I finally looked online. Your note was the only one which WORKED!
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey guys! I hope you are doin' great!
It seems that your Charge 2 is syncing fine now, right? Thanks for those who posted the pretty much helpful tips, I'm pretty sure that they will keep helping out other users with the same issue, to solve it.
If you have further questions or comments, please keep me posted!
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Sounds great that your Charge 2 is working fine now @Haywoman and @SandraT1960, I appreciate the update. Hope it won't bother you again. 😉
If you have further questions or comments, let me know!
Best AnswerI am having same issue and can not get it to resolve
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