All day sync won't work

[Blondeloulouxx]

When I try to turn in all day sync it tells me I need to pair my tracker wven though it's already paired and when I click set up it just say looking and loses connection with tracker. I then have to force close app and turn off all day sync before it phone can connect with the tracker.

[Melihooker]

I completely agree


Moderator edit: Removed personal info

[Johnh5x]

Go into Bluetooth select the little i in a blue circle next to Fitbit 2 and select forget this device leave for a few seconds then open your App again select account then notifications select notifications And once open select all day synch and it should work.

Best wishes John

Ps original fix from Mesirm
Get Outlook for iOS

[Melihooker]

I have done this twice. I have uninstalled the app and it will connect the charge just not the notifications I have finally given up

Moderator edit: Removed personal info

[Johnh5x]

Sorry, I misunderstood your original post.  The tip I gave (pinched from Mesirm) does seem to work most times in ,making all day synch work but if you are asking about notifications then I have that issue as well as you.  My Charge 2 used to send me notifications but stopped and rebooting, deleting and reinstalling have all failed.  The settings tells me that notifications are enabled but when I check on the watch itself it says 'notifications off' - if I find a solution I'll let you know.

[Johnh5x]

If it is notifications try this - tap the watch to get the clock face (doesn't matter which clock you use) then press and hold the button and notifications should pop up and reset itself to on - hope that helps.

[MBoss]

Thanks this is the only thing that worked I tried all the other ‘fixes’👍😊

[Johnh5x]

Glad to be of help.

[KileyFrancois]

i have been having this problem for days. thank you so much! 

[Johnh5x]

You’re welcome 😉

Get Outlook for iOS

[SunsetRunner]

Thank you so much for posting how you got your Fitbit to all-day sync.  I noticed tht you MUST click on Notifications rather than turning on the all-day sync. That was the only way i could get mine to work! I followed all your steps, but when I opened Fitbit again, I tried to turn on all-day sync first and it didn’t work. When I clicked on notifications instead, that worked! 🎉🎉🎉

[Johnh5x]

Glad it worked for you, mine still sometimes drops off if I let the battery get too low and then I'm back using the 'fix'.  It's really surprising that Fitbit haven't issued a software update to fix this permanently.

[MBoss]

Fitbit should make this easier👍

Sent from my iPhone

[Tica66]

Thanks so much for your answer.  I’ve been trying to find a solution for days.

[tinashennan2013]

I was having bother syncing my fitbit and came across your answer and i'm pleased to say your answer helped me fix the problem i was having with my fitbit

[Johnh5x]

Great to hear - you'd think by now Fitbit would have released a software fix!


John Haslett


M: 07710 392 215
Skype: johnhaslett2

[Tica66]

These companies don't care.  Once you buy their products, they go ghost.

[Mesirm]

🤗🤗🤗

Sent from my iPad

[nhsewlady1952]

Thank you, it works now!!!

[TinaLavis]

Thank you this worked for me - I was beginning to give up! 

[SandraT1960]

Pleased it worked for you.

Sent from my iPad