help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android takes ages to connect.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2019 12:36 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎02-27-2019 12:36 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

After ive enterd the 4 digit code on my samsung s8 it starts to connect but doesnt connect. The connecting logo just keeps on circling. 

Gr wes

 

Moderator edit: Updated subject for clarity.

Best Answer
Labels:
1 REPLY 1

‎02-28-2019 10:33

‎02-28-2019 10:33

Hi @Wesdev, nice to see you here, welcome to the Forums. Smiley Happy

 

Congrats on your new Charge HR, if you're having issues connecting your Fitbit after entering the 4 digit code. Please restart your tracker and try one more time. In case that you're still having same issues check the Fitbit requirements and follow the troubleshooting steps in this article: Why can't I set up my Fitbit device?

 

I'll be around in case that you have questions. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes