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App create menu not saving calories

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‎04-17-2020 11:44 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-17-2020 11:44 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

Hi, when creating new food the app is randomly changing serving/portion size and counting calories as 0. Anyone else having this problem? I’m using iPhone iOS 13.4.1 

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‎04-17-2020 12:12

‎04-17-2020 12:12

That is a known problem that will be fixed in next IOS app update.  In the meantime, you should be able to enter on fitbit.com dashboard.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-18-2020 07:07

‎04-18-2020 07:07

I’m using iOS 13.3.1 and every time I try to edit or enter anything new in the custom food it changes the calories to 0. 
what do I do about it?

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‎04-18-2020 07:08

In response to JohnnyRow

‎04-18-2020 07:08

When will this update happen?

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