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App not finding tracker

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‎11-22-2017 16:40 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎11-22-2017 16:40 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

So my Fitbit hasn't been syncing for 2 weeks, the app keeps saying "tracker not found" has anyone else had this problem and if so, how can I fix it? Thanks 

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3 REPLIES 3

‎11-22-2017 17:19

‎11-22-2017 17:19

@Nix92, a quick search of the forums shows that a lot of users have been experiencing this problem. Open the phone's Bluetooth settings and select the Fitbit device, tell Bluetooth to Forget the device. Close the Fitbit settings, then re-open the Fitbit app and try to sync the tracker.

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‎06-13-2018 09:56

‎06-13-2018 09:56

I am having the same issues

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‎12-06-2019 23:39

‎12-06-2019 23:39

Hi

 

im having this issue now, what fixed it for you?

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